ReportPro Problem

Hello,

I experience a problem when printing to a PDF with report pro.
I use wpdf control from wpcubed. This OCX works fine in every cases.
(almost !)

The ocx is enabled in the PrintStart method of RpReport

Some customers are hosted on a Citrix-TS server. The standard printing
with report pro works fine, except two cases:
1) without administrator rights, the generated PDF is blanco, empty. I
noticed that the PrintStart method is executed, but not the
PrintPageheader (and PrintStart return PRINT_OK). With administrator
rights, everything is perfect, all the method are executed.
(PrintStart, PrintPageHeader, PrinPageFooter and PrintEnd)

2) still without admin right, in some reports, when I try to export
the result in Excel file, that crash the server (blue screen); this
problem does not exist whit admin right.

Is there any path or temp path where report pro must have rights ?
What can cause report pro not callind the PrintPageHeader method after
PrintStart... ?

Any help is welcome...
Jean-Luc

Jean-Luc

> Is there any path or temp path where report pro must have rights ?

Access to the databases is probably it as far as RP is concerned.

> What can cause report pro not callind the PrintPageHeader method after
> PrintStart... ?

Are you sure that there is a printer to print to??

Maybe it's not RP needing permissions it's the OCX.

Is it failing in only the Citrix environment??

CYA
Steve

Hi Steve,

Thank you for your answer.
It happens only in a citrix environnement. There is a printer linked.
Every standard directories are avaible with all the rights

Jean-Luc

On 14 oct, 03:02, "Stephen Quinn" <stevej...@bigpondSPAM.net.au>
wrote:
> Jean-Luc
>
> > Is there any path or temp path where report pro must have rights ?
>
> Access to the databases is probably it as far as RP is concerned.
>
> > What can cause report pro not callind the PrintPageHeader method after
> > PrintStart... ?
>
> Are you sure that there is a printer to print to??
>
> Maybe it's not RP needing permissions it's the OCX.
>
> Is it failing in only the Citrix environment??
>
> CYA
> Steve