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  #16 (permalink)  
Old 02-07-2008, 02:09 AM
Willie Moore
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Default Re: Installing VO Service

Kevin,

What dlls does depends say it needs? When installing a service, all of dlls that are needed need to be located in the program directory. You cannot be assured of a path.

Regards,

Willie


<kdmurphy@eircom.net> wrote in message news:d7637580-b877-41e3-b908-aa33efd0ff6e@q77g2000hsh.googlegroups.com...
> Hi,
>
> Can anyone give me any pointers for this?
>
> I have built an application using the nVO Service example in VO27 and
> this works fine from the command line.
>
> I created an installer - using two different programs, Setup Factory
> and Advanced Installer. The service gets installed but it fails to
> start. Trying to start it manually also fails. It does not matter
> whether it is installed using the Services option or run it as an
> Action. However, if I simply install the files and then manually run
> it from a command prompt it works okay.
>
> Has anyone any ideas?
>
> Thanks in advance.
>
> Kevin

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  #17 (permalink)  
Old 02-07-2008, 07:33 AM
kdmurphy@eircom.net
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Posts: n/a
Default Re: Installing VO Service

Geoff,

I will send them on to you later. Is the email address I indicated
above th correect oe to use?

Kevin

On Feb 6, 9:41*pm, "Geoff Schaller"
<geo...@softwareobjectivesx.com.au> wrote:
> Just the installer and the folder with the files to install.
>
> I'd like to see what the installer creates.
>
> "kdmur...@eircom.net" <kdmur...@eircom.net> wrote in message
>
> news:eb4b3835-770e-467e-8c5a-adacc6ecd15c@v67g2000hse.googlegroups.com:
>
> > Geoff,

>
> > > Let's start with basics. If you create the service and install it
> > > manually, it is ok. Yes?

>
> > Yes if I install it manually it works fine. It is the standard VO
> > Service example included with VO27, only th service name changed.

>
> > > When you install with the installer, it won't start?

>
> > Correct it appears in the Service Manager but will not start either by
> > the installer or manually fter the installer puts it in.

>
> > > You can manually start the installed service?

>
> > No

>
> > > The one factor affected by the installer is "who" is doing the install
> > > and that user can influence the installed outcome.

>
> > I have tried it as a 'local service' i.e. no account details; and with
> > the user name I log in to Windows with. This I assumed would work as I
> > cn install it from th command line.

>
> > > Is this XP or Vista?

>
> > Windows XP

>
> > > (Want to send me the installer project and some exes?)

> > At this point in time I do not have the installer file to hand. When I
> > get back to that machine (1700 GMT this evening) I will do a couple of
> > checks and send it on. Will I send it to geoff at
> > softwareobjectives .com.au?

>
> > What do you need just the installer or anything else as well?

>
> > Kevin


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  #18 (permalink)  
Old 02-07-2008, 07:36 AM
kdmurphy@eircom.net
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Posts: n/a
Default Re: Installing VO Service

Wille,

Would this not affect the runnign of th application when installed
manually as well? If I check the properties of te service it points to
the folder the file and ll DLLs are in.

Kevin

On Feb 7, 3:09*am, "Willie Moore" <will...@wmconsulting.com> wrote:
> Kevin,
>
> What dlls does depends say it needs? When installing a service, all of dlls that are needed need to be located in the program directory. You cannot beassured of a path.
>
> Regards,
>
> Willie
>
> <kdmur...@eircom.net> wrote in messagenews:d7637580-b877-41e3-b908-aa33efd0ff6e@q77g2000hsh.googlegroups.com...
> > Hi,

>
> > Can anyone give me any pointers for this?

>
> > I have built an application using the nVO Service example in VO27 and
> > this works fine from the command line.

>
> > I created an installer - using two different programs, Setup Factory
> > and Advanced Installer. The service gets installed but it fails to
> > start. Trying to start it manually also fails. It does not matter
> > whether it is installed using the Services option or run it as an
> > Action. However, if I simply install the files and then manually run
> > it from a command prompt it works okay.

>
> > Has anyone any ideas?

>
> > Thanks in advance.

>
> > Kevin


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  #19 (permalink)  
Old 02-07-2008, 07:38 AM
kdmurphy@eircom.net
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Posts: n/a
Default Re: Installing VO Service

Dave,

Thanks for the help you did offer. I even tried to modify the code to
get the VOSRVC to start the service fro the command line - thinking
that might work. as yet I've ad no success on that front.

Kevin

On Feb 6, 8:09*pm, "Dave Francis"
<dave.is.a.spam.free.z...@suilven.com> wrote:
> Kevin,
>
> It sounds like the same sort of problem that *hit. I was using a GUI
> interface and I thought that was the problem. But I can't remember if I
> tried taking that out and running blind. I was up against a deadline on a
> client site, and I created an EXE and added it to the startup program list..
> Not elegant, but it has worked for the last 4+ years without a hiccup, so....
>
> Sorry I can't be more helpful,
>
> Dave Francis
>
> <kdmur...@eircom.net> wrote in message
>
> news:e01c022b-6d6e-44e9-9be3-0748f2755b5d@1g2000hsl.googlegroups.com...
>
> > Dave,

>
> > You asked about the Event Viewer giving any help. This is what it
> > shows:

>
> > Application log
> > Product: Callback Updater -- Error 1920. Service 'FSG Callback
> > Schedule Service' (FSGCallBackService) failed to start. Verify that
> > you have sufficient privileges to start system services.

>
> > System Log
> > The FSG Callback Schedule Service service failed to start due to the
> > following error:
> > The service did not respond to the start or control request in a
> > timely fashion.

>
> > As far as I know I hae the appropriate permissions - especially as I
> > can run the program manually. Searching for the error in the MS KB
> > gives nothing at all.

>
> > Kevin


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  #20 (permalink)  
Old 02-07-2008, 06:30 PM
kdmurphy@eircom.net
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Posts: n/a
Default Re: Installing VO Service

Geoff, Dave, Willie,

I was getting a copy of the installer to send to Geoff and was
checking it functioned when I spotted something which I thought I
would check out first. It turns out there were two problems - one of
which I was sometimes fixing without realising it.

First was the spaces in the folder name - which I removed on some
occassions.

Second I was putting the '/install' option as a command line argument
which the installer was adding. I spotted this today when looking at
the properties in Service Manager. As to why I missed it before I
don't know but thinking about it makes sense.

Anyway removing both of these fixed the problem.

Thanks for the help.

Kevin

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  #21 (permalink)  
Old 02-07-2008, 08:54 PM
Geoff Schaller
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Posts: n/a
Default Re: Installing VO Service

Excellent!

I often find that making a sample fixes things <g>.

Also, if you need spaces in folder names, just enclose the whole path in
double quotes.

Geoff



"kdmurphy@eircom.net" <kdmurphy@eircom.net> wrote in message
news:770b056b-ba9b-43e8-97f7-345cfc5146aa@q39g2000hsf.googlegroups.com:

> Geoff, Dave, Willie,
>
> I was getting a copy of the installer to send to Geoff and was
> checking it functioned when I spotted something which I thought I
> would check out first. It turns out there were two problems - one of
> which I was sometimes fixing without realising it.
>
> First was the spaces in the folder name - which I removed on some
> occassions.
>
> Second I was putting the '/install' option as a command line argument
> which the installer was adding. I spotted this today when looking at
> the properties in Service Manager. As to why I missed it before I
> don't know but thinking about it makes sense.
>
> Anyway removing both of these fixed the problem.
>
> Thanks for the help.
>
> Kevin


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  #22 (permalink)  
Old 02-19-2008, 09:53 AM
kdmurphy@eircom.net
Guest
 
Posts: n/a
Default Re: Installing VO Service

Geoff,

I wonder if you can give me any additional pointers on thix one?

If the files are installed in to a folder with no spaces in the path
(eg c:\serviceapp) it install and start fine. If it installs to a
folder like "c:\program files\serviceapp" it fails to start giving a
1053 error. Checking the properties for the ervice shows the path with
quotes.

Any ideas what the problem may be? all the files needed are in the sme
folder.

Kevin
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  #23 (permalink)  
Old 02-19-2008, 10:53 AM
Geoff Schaller
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Posts: n/a
Default Re: Installing VO Service

Not sure - stick to a path without spaces for the while.
I'd need to see the app to try to find blame
(Not I have services running on my PC that live all over the place)


"kdmurphy@eircom.net" <kdmurphy@eircom.net> wrote in message
news:4b80992c-adda-4046-b096-4408622814ed@72g2000hsu.googlegroups.com:

> Geoff,
>
> I wonder if you can give me any additional pointers on thix one?
>
> If the files are installed in to a folder with no spaces in the path
> (eg c:\serviceapp) it install and start fine. If it installs to a
> folder like "c:\program files\serviceapp" it fails to start giving a
> 1053 error. Checking the properties for the ervice shows the path with
> quotes.
>
> Any ideas what the problem may be? all the files needed are in the sme
> folder.
>
> Kevin


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